Privacy Policy Page
**Effective Date:** (01-07-2024)
At Dukandari.pk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. By using Dukandari.pk, you agree to the collection and use of information in accordance with this policy.
#### 1. **Information We Collect**
- **Personal Information: ** We collect personal information that you provide directly, such as your name, email address, phone number, and payment details when you register, place an order, or contact us.
- **Usage Data:** We collect information about how you interact with our platform, including IP address, browser type, and pages visited, through cookies and similar tracking technologies.
- **Transaction Data:** We collect details of your transactions, including product purchases and shipping information.
#### 2. **How We Use Your Information**
- **To Provide Services:** We use your personal information to process orders, manage your account, and provide customer support.
- **To Improve Our Platform:** We analyze usage data to enhance our platform's functionality and user experience.
- **To Communicate with You:** We may use your contact information to send updates, promotional offers, and other information related to our services.
- **To Ensure Security:** We use information to monitor and prevent fraudulent activities and ensure the security of our platform.
#### 3. **Sharing Your Information**
- **With Service Providers:** We do not share your information except upon your direction / request, with third-party service providers, who assist us in operating our platform, processing payments, or delivering products.
- **For Legal Reasons:** We may disclose your information if required by law or to protect the rights, property, or safety of Dukandari.pk, our users, or others.
- **With Affiliates:** We do not share your information with affiliated entities for business purposes, provided they adhere to similar privacy practices.
#### 4. **Data Security**
- **Protection Measures:** We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- **Data Retention:** We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
#### 5. **Cookies and Tracking Technologies**
- **Cookies:** We use cookies to enhance your experience on our platform, remember your preferences, and analyze site usage. You can manage your cookie preferences through your browser settings.
- **Analytics:** We use analytics tools to collect data on user behavior and site performance to improve our services.
#### 6. **Your Choices**
- **Access and Update:** You can access, update and even delete your personal information by logging into your account or contacting our support team.
- **Opt-Out:** You may opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.
#### 7. **Children's Privacy**
- **Age Restriction:** Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
#### 8. **Changes to This Policy**
- **Policy Updates:** We may update this Privacy Policy from time to time. Changes will be posted on our platform with an updated effective date. Continued use of our platform constitutes acceptance of the revised policy.
#### 9. **Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
**Dukandari.pk Support Team**
Email: dupport@dukandari.pk
Phone: +923009436434 (Only Whatsapp)
By using Dukandari.pk, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.
